Returns & Exchanges

The relationship with our customers is an absolute priority for us. We want to provide you with impeccable customer service. We also know that there is always room for improvement , even in the best of services . We are and want to make sure we listen to our customers .

Instead of returning items, you can contact for a full refund . For what ? Yields run counter to our priority or sustainability , because even a yield has a carbon footprint . We think of our neighbor and the future of our wonderful and precious planet.

Due to the conditions created by Covid-19, the delivery of products may take longer . In general delivery worldwide can take between (7 days and 21 days) . However, delivery may take longer . If you have not received a package within 30 days , please contact us. We can also track the delivery and follow up with you.

To be eligible for a full refund , please send us a photo of the items to Shopndream.store@gmail.com.

After that, you can either keep the item , gift it to your loved ones, or donate it.

(The Shop-n-dream team)